All orders will be delivered to the shipping address specified by the customer at the time of placing the order, the delivery date will be considered indicative but not binding for FLASHCLO.

Italy

Shipping costs (for amounts less than €70.00) - €5.00
Free Shipping for amounts over € 70.00

European Union

Shipping costs €15.00

Countries included: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

UNITED STATES - JAPAN - HONG KONG - CHINA - REPUBLIC OF KOREA (SOUTH KOREA)

Shipping costs €40.00

The prices indicated on the website for Japan include VAT but do not include customs duties which are the responsibility of the customer.

United Kingdom

Shipping costs €30.00

The prices indicated on the website include VAT but do not include customs duties which are the responsibility of the customer.

Swiss

Shipping costs €30.00

The prices indicated on the website include VAT but do not include customs duties which are the responsibility of the customer.

Rest of the world

Shipping costs €45.00

The prices indicated on the website include VAT but do not include customs duties which are the responsibility of the customer.

It is the customer's responsibility to verify the quantity and good condition of the goods at the time of delivery. In the case of damaged goods or goods that do not conform to the quantities ordered, the customer must immediately report it to the carrier and sign the delivery document with reservations as well as inform FLASHCLO at the email address: info@flashclo.it within 3 days of delivery.

In this case, FLASHCLO will provide, after checking and evaluating the incident, any replacement of the missing or damaged goods, in accordance with the customer's order.

Failure to deliver

All customers, by placing an order, establish a commercial relationship with FLASHCLO and undertake to accept delivery of the package relating to their order. If a package is not delivered to the customer's address for reasons attributable to their lack of cooperation (incorrect/incomplete telephone number, incorrect/incomplete address, absent recipient) or if the customer refuses delivery, the package will be returned to the sender FLASHCLO in Italy at the customer's expense. These expenses include shipping costs and any customs charges; they will be deducted from the refund due.

Delivery times

Italy:

National shipments entrusted to the standard courier service sda ​​1-2 working days.
Orders placed after 12:00 will be processed the following day.
(free shipping for amounts equal to or greater than 70 euros).

Europe:

European shipments entrusted to DHL courier 5 working days.
Orders placed after 12:00 will be processed the following day.

Outside Europe:

Extra European shipments entrusted to DHL courier 12-14 working days.
Orders placed after 12:00 will be processed the following day.